Terms of Conditions
Last Updated: Augest 2024
At Eizzel, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services. By using our website, you agree to the practices described in this policy.
1. Personal Information Collection
We may collect the following personal information when you interact with our website:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details and billing information (processed through secure payment gateways).
- Technical Information: Collected through cookies, such as IP address, browser type, and browsing behavior.
We also use cookies and other tracking technologies to improve your experience, tailor product recommendations, and analyze website traffic.
2. Purpose of Data Collection
We collect and use your personal information for the following purposes:
- Order Processing: To process and deliver your orders accurately and on time.
- Personalized Recommendations: To suggest products that best meet your preferences.
- Customer Support: To respond to your queries and provide necessary support.
- Marketing Communications: To keep you informed about our latest products, offers, and promotions (only if you have opted in).
3. Data Sharing with Third Parties
Eizzel does not sell or share your personal data with third parties for marketing purposes. However, we may use third-party analytics tools like Google Analytics and Facebook Pixel to understand user behavior and improve our website performance.
Note: You can control the information shared with these tools through your cookie settings.
4. Data Retention Policy
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Typically, personal data is deleted after 5 months unless longer retention is required for legal or regulatory purposes.
5. Data Security
We take your data security seriously. Eizzel uses encryption and secure technologies to protect your personal information from unauthorized access, alteration, or disclosure.
You have the right to request access to, update, or delete your personal information at any time. Contact us at info@eizzel.com for any such requests.
6. Marketing Communications
With your consent, Eizzel may use your contact information to send promotional emails and SMS messages about our latest products, offers, and updates. You can opt out of these communications at any time by following the unsubscribe instructions in the message or contacting our support team.
7. Updates to the Privacy Policy
Eizzel reserves the right to update this Privacy Policy as necessary to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions about our Privacy Policy or how your personal data is handled, please reach out to us:
- Email: info@eizzel.com
- Phone: +923164563554
Thank you for trusting Eizzel with your personal information. We are dedicated to ensuring that your data is secure and that your privacy is protected at every interaction with us.